Sellers who have not cleaned
You walk the house the day before photos and it is not ready. Telling a seller their home is not clean enough is an awkward conversation. Handing them a vendor who will make it camera-ready is a much easier one.
A listing has one first impression and it happens online. The photos are shot once, they sit on the MLS for the life of the listing, and no amount of staging hides a grimy shower door or a smudged oven glass in a wide-angle shot. The clean before the photographer is the simplest thing you will do for that listing and the one buyers see most.
Ready, for an agent, changes by the day. Camera-ready before photos. Show-ready before the first weekend of showings and again before the open house. Broom-clean or better before the final walkthrough, when the seller has moved out and left the house looking like a move. Each is a different clean, and we scope to the one in front of you.
You are managing the seller, the photographer, the stager and the lender’s timeline at once. We need an address, a date and a way in. Supra, combination lockbox or a seller who will be home, any of those works. You keep the deadline. We work to it, and the clean is one fewer thing to chase the week the listing goes live.

You walk the house the day before photos and it is not ready. Telling a seller their home is not clean enough is an awkward conversation. Handing them a vendor who will make it camera-ready is a much easier one.
Photography is scheduled days ahead and the whole launch sits behind it. If the clean is not done before the photographer arrives, you either shoot a dirty house or push the listing date, and neither is a conversation you want with the seller.
The seller moved out over the weekend and the buyer walks through tomorrow. Whatever the movers left on the floors and in the cabinets is your problem. A move-out clean between the movers and the walkthrough keeps closing day about the keys, not the dust.
Listing-ready cleaning timed to the photographer, showings and open houses, focused on the glass, fixtures and grout a camera catches.
Learn moreA full clean of an empty home — the insides of the fridge, oven and cabinets included — before keys change hands.
Learn moreThe builder-handover clean on a newly built home, finished to the standard the buyer sees at the final walkthrough and closing.
Learn moreYes, give us the photo date on the quote request and we schedule the clean ahead of it. We leave glass, mirrors, fixtures and floors for last so they are at their best when the camera arrives. If the photographer moves, tell us and we move with them. Any rescheduling terms are stated on your quote.
Yes, occupied pre-listing cleans are common and we scope them differently from a vacant property. We work around furniture and belongings, focus on the surfaces the camera and the buyer will see, and leave closets, drawers and personal spaces alone unless you ask. Tell us the property is occupied on the quote request so the scope and the quote reflect it.
Whichever you prefer, and you tell us on the quote request. Some agents want every detail routed through them so the seller has one voice to deal with. Others would rather we arrange access and timing with the seller directly and keep them copied. Either way, you set the scope, and we do not change it at the door because the seller asked.
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